Reference

Terms and Conditions That Govern Your wwx3 Account

These terms set out the rules between you and wwx3 for every account action — from opening your wallet to placing a bet. Access and eligibility depend on your local law and the region you are in, so read this before you proceed.

Account EligibilityWallet & Payment RulesDispute ProcessAccount Closure RightsJurisdiction Notice
wwx3 Terms and Conditions That Govern Your wwx3 Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team is the right place to start. We handle terms-related queries through the channels below. Response times vary by channel, but account-blocking issues are prioritised.

Live Chat Open the chat widget from any page on wwx3 to reach us directly. Use this for urgent account or terms queries that need a fast response.
Email Support Send detailed terms or dispute queries to our support address. Include your account ID so we can pull up your record without delay.
Account Help Centre Our help centre covers common terms questions — account closure, wallet rules, and eligibility — with step-by-step answers you can check any time.
HOW WE OPERATE

How wwx3 Handles Your Account and Data

We hold account data only as long as it is needed for the purpose it was collected — transaction records, identity verification, and support history each have their own retention period. You can request a summary of what we hold by contacting support with your account ID. Account security is your shared responsibility: we protect the platform side, but you must keep your login credentials private and not share your account with anyone else.

Data Retention

We keep transaction and account records for the period required by applicable rules. Once that period ends, data is deleted or anonymised on a rolling schedule.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. Never share that code — our team will never ask for it.

Access Requests

To see, correct, or request deletion of your account data, contact support in writing. We will respond within the timeframe our policy requires.

Terms Updates

When these terms change, we notify you via your registered account before the new version takes effect. Continued use after that date means you accept the update.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and what these terms actually mean for you day to day.

These terms apply to anyone who opens or uses a wwx3 account. Whether you can open an account at all depends on your local law and whether your region is eligible.

We will always notify you through your registered account before a change takes effect. We do not apply new terms retroactively to actions you already took.

Depending on the breach, we may restrict, suspend, or close your account. Any balance subject to a verified breach may be withheld pending review. We will tell you why.

Contact support via live chat or email with your account ID and the transaction reference. Raise it promptly — disputes submitted long after the transaction are harder to investigate.

Yes. You can request account closure through support at any time. We will process any eligible remaining balance to your verified bKash, Nagad, or Rocket wallet before closing.

No. These terms sit alongside your legal rights, not above them. If local law gives you a right that these terms do not mention, that right still applies to you.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.